A Manager’s Guide: Understanding, Preventing and Responding to Workplace Harassment Reports
WORKSHOP OVERVIEW
This half-day workshop is designed specifically for people managers and leaders, equipping them with the tools and confidence to recognise workplace harassment in its various forms — including bullying and sexual harassment. Through case studies and guided discussions, managers will learn how to distinguish inappropriate behaviour from respectful workplace interactions and understand the impact of harassment on team morale and productivity.
The workshop also focuses on how managers should respond to staff reports of harassment with empathy, fairness, and professionalism. Participants will explore the balance between being approachable and supportive while maintaining neutrality, ensuring that staff feel heard without judgment.
Managers will be guided through their responsibilities under their organisation’s grievance handling procedures, avoiding pitfalls such as comments or questions that may appear victim-blaming or judgemental. Participants will understand how to protect employees while minimising risks to the organisation. Practical exercises, cheat-sheets and role-plays will help them apply step-by-step approaches, including suggested phrases and strategies for effective conversations.
LEARNING OUTCOMES
By the end of this workshop, participants will be able to:
Recognise workplace harassment, including bullying and sexual harassment, and understand its impact.
Respond empathetically and fairly when team members raise harassment concerns.
Apply the organisation’s grievance handling procedures correctly and consistently.
Use practical phrases and approaches to handle sensitive conversations with confidence.
Support a respectful and safe workplace culture while protecting the organisation from risk.
Duration
4 hrs (Half day)
Who is this for?
People Managers
Leaders
HR
Suitable for groups below 25 pax
Topics covered
Protection from Harassment Act 2014
Anti-Harassment
Sexual Harassment Prevention
Workplace Bullying Prevention
Grievance Management
